Deutsche Bank - EB Security Advice

Electronic Banking Security Advice

Important please read
If you suspect that your log-in or authorization credentials are exposed to unauthorized parties, immediately report your suspicion to your EB-hotline

Germany: 01805 - 304 530 - 50. Service hours: 07:30 – 17:30

Rest of Europe - click here

Outside our business hours, please complete the contact form provided below. By completing and submitting this form you request the bank to block your user profile and the authorization access to your electronic banking system.
In addition to notifying us and in order to prevent any unauthorized access please

Contact immediately internal EB-administrator in your company and ask for an immediate administrator lock of your user ID.

Execute 3 wrong log-in attempts and lock you ID in this way.


Please select your electronic banking application *
	Please enter your personal details
User Name/Userid/BCSid *
First Name *
Last Name *
Email Address *
	Please enter your Company details
Company electronic banking domain name/ID
Phone Number *
Company Name *
Company Address
Company City/Location
Company Country *

Fields marked with * are mandatory

Please note that on the next available working day our Client Services Department will contact your company administrator in order to reactivate your user credentials.

A copy of this message will be sent to your email address